Terms and Conditions

These Terms and Conditions are applicable to the use of this website (the “Website”), regardless of how You accessed it. “You” or any derivation thereof, as used herein refers to a user of this Website. “We” or “Our” or “Us”, when used herein, refers to MyPetIC and its affiliates, as applicable. If You do not wish to be bound by these Terms and Conditions, do not continue to use or access this Website. Your continued use of this Website constitutes Your binding acceptance of these Terms and Conditions, including any changes or modifications made hereafter. The updated, on-line version of these Terms and Conditions shall supersede any prior version.


1. Returns and Refunds

1.1 Occasionally mistakes do happen; if we happen to make a mistake on your tag we will replace it free of charge providing we are sent a photo of the mishap within 3 days of receiving it. We may then ask for the product to be returned to us. Our items are personalized therefore they are not refundable nor are they exchangeable.

1.2 PLEASE NOTE: We are NOT responsible for lost items nor do we offer refunds or re-makes for lost or damaged items. Therefore please ensure your Shopify shipping address is correct when purchasing from us. We use the highest of quality split rings therefore we don't offer refunds or remakes on lost tags. Please make sure to clip your leash onto the D ring of your collar, not your tag's split rings in order to prevent damage to the split rings and loss of your tags!


2. Terms of Use

Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

Please Note: Our Privacy Policy changes from time to time and changes are effective upon posting. Please check back frequently for updates as it is your sole responsibility to be aware of changes. MyPetIC does not provide notices of changes in any manner other than posting the changes at this web site.
If you do not agree with the terms of this Privacy Policy, please do not provide any information to MyPetIC or use any of the services or products offered or provided of the websites referred to in this privacy policy.

To understand our practices, please review our Privacy Notice, which also governs your visit to this site.When you visit this site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of this site so long as the link does not portray us, our dealers, or our products products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link our without express written permission.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.


3. Legal

We have no intention of the Pet ICs being used as real identification cards, and we hold no responsibility should you or anyone attempt or use it as a real identification card.